Customer satisfaction

These services are, for our customers, a key factor of satisfaction

Support

Customer Support is our highest Priority.  We have a dedicated support team available to assist with all user questions by telephone, email or web.  Our team is highly skilled in product knowledge and customer support, can diagnose and solve problems rapidly, enabling you to resolve issues and get back to business as soon as possible.  Our services ensure that you get maximum benefit from your use of our solutions.  We offer support during the entire implementation process, including specialist consulting services, comprehensive user training and proven implementation services, backed-up with a customer support team committed to our clients' success. 

Citadon CW Customer Support

Citadon CW customers who have completed application training are welcome to contact Citadon  Support via one of the following methods, or click here for more product support information

US

T: (415) 778 2790

E: support-us@ctspace.com

Technical and application-related questions will be answered between our normal technical support service hours of 6am to 6pm , Pacific Standard Time, Monday to Friday.


UK

T: +44 (0) 844 443 1143

E: support-cw@ctspace.com


Germany

T: +49 (0) 69 686 023 18


Paragon Customer Support

US

T: (415) 778 2790

E: support-paragon@ctspace.com

Technical and application-related questions will be answered between our normal technical support service hours of 6am to 6pm , Pacific Standard Time, Monday to Friday 


BuildOnline Customer Support

US

T: (415) 778 2790


UK

T: +44 (0) 870 241 2283

E: support@ctspace.com


France

T: +33 1 46 29 29 63


Germany

T: +49 (0) 69 686 023 18/16

E: support-deutschland@ctspace.com